Computer Hardware Forum

I am a tech support agent for SBC internet services. I am helping customers,
who arent recieving an IP from our modem. I instruct them to do a ipconfig /
release renew, but when doing the renew. I get the error of unable to contac
t
rpc server. I have no idea what the fix for this issue is. It only occurs in
windows XP.

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Ipconfig /release renew will only work on the computer getting its address
from the router connected to your cable modem. In the admin tool for their
router they can release/renew the IP address of the WAN, your IP address.

Matt

On 12/28/2004 4:53 PM, in article
7A6CE681-141D-4EAA-8EAA-31C6A50ACBAD@microsoft.com, "stan"
<stan@discussions.microsoft.com> wrote:

> I am a tech support agent for SBC internet services. I am helping customer
s,
> who arent recieving an IP from our modem. I instruct them to do a ipconfig
 /
> release renew, but when doing the renew. I get the error of unable to cont
act
> rpc server. I have no idea what the fix for this issue is. It only occurs 
in
> windows XP.

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[  Post Follow-up to this message ]