Microsoft Broadband Hardware - error when renewing ip address

Author

error when renewing ip address

stan

2004-12-29, 10:46 am

I am a tech support agent for SBC internet services. I am helping customers,
who arent recieving an IP from our modem. I instruct them to do a ipconfig /
release renew, but when doing the renew. I get the error of unable to contact
rpc server. I have no idea what the fix for this issue is. It only occurs in
windows XP.

Matt Beals

2004-12-29, 10:46 am

Ipconfig /release renew will only work on the computer getting its address
from the router connected to your cable modem. In the admin tool for their
router they can release/renew the IP address of the WAN, your IP address.

Matt

On 12/28/2004 4:53 PM, in article
7A6CE681-141D-4EAA-8EAA-31C6A50ACBAD@microsoft.com, "stan"
<stan@discussions.microsoft.com> wrote:

> I am a tech support agent for SBC internet services. I am helping customers,
> who arent recieving an IP from our modem. I instruct them to do a ipconfig /
> release renew, but when doing the renew. I get the error of unable to contact
> rpc server. I have no idea what the fix for this issue is. It only occurs in
> windows XP.

Sponsored Links