Home > Archive > Microsoft Broadband Hardware > December 2004 > error when renewing ip address
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error when renewing ip address
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| I am a tech support agent for SBC internet services. I am helping customers,
who arent recieving an IP from our modem. I instruct them to do a ipconfig /
release renew, but when doing the renew. I get the error of unable to contact
rpc server. I have no idea what the fix for this issue is. It only occurs in
windows XP.
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| Matt Beals 2004-12-29, 10:46 am |
| Ipconfig /release renew will only work on the computer getting its address
from the router connected to your cable modem. In the admin tool for their
router they can release/renew the IP address of the WAN, your IP address.
Matt
On 12/28/2004 4:53 PM, in article
7A6CE681-141D-4EAA-8EAA-31C6A50ACBAD@microsoft.com, "stan"
<stan@discussions.microsoft.com> wrote:
> I am a tech support agent for SBC internet services. I am helping customers,
> who arent recieving an IP from our modem. I instruct them to do a ipconfig /
> release renew, but when doing the renew. I get the error of unable to contact
> rpc server. I have no idea what the fix for this issue is. It only occurs in
> windows XP.
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